How to Reset Sync History

If iCal has stopped syncing with BusySync, you may need to reset your sync history, by doing the following:

• Open the BusySync prefpane
• Select the Reset tab
• Click the Reset Sync History button. Wait a few minutes for the rest to complete.

Conflict Resolver

After resetting sync history, Apple Sync Services will merge all of the events in iCal with all of the events in BusySync and alert you to any potential conflicts it discovers. These conflicts are usually caused by slight differences in the way events are stored in iCal and BusySync. If the Conflict Resolver prompts you to clear conflicts between iCal and BusySync, select BusySync to clear the conflicts.

iPhone

If you are syncing with an iPhone via iTunes, you will have to reconfigure your iTunes sync options after resetting sync history, as follows:

• Launch iTunes, dock your iPhone, and select your iPhone in the iTunes source list.
• Click the Info tab.
• Select the "Sync iCal calendars" checkbox
• Select the "Calendars" checkbox under "Replace information on this iPhone".
• Click Apply

MobileMe

If you're syncing with MobileMe, you may need to re-enable your MobileMe sync settings in System Preferences > MobileMe > Sync. Optionally, you may want to overwrite the calendar info on MobileMe with the contents of iCal on your desktop. To do so, click Advanced > Reset Sync Data > and click the right arrow to replace the info on MobileMe with the info from this computer.